Guidelines
-In accordance with NYS guidelines, masks are optional
-If you would like your stylist to wear a mask, please let us know! We are happy to do so as we know everyone has different comfort levels or concerns.
-We offer outdoor seating for any guests who would like to process or wait outdoors during the warmer months
-No guests are allowed to accompany you to appointments
-Hand sanitizing stations throughout the salon
-Each station and work area is completely disinfected after each guest, including all tools and gowns
-We Kindly ask that if you are feeling sick or have been exposed to anyone with COVID-19, that you reschedule your appointment at no charge
Cancellation and service policies
48 Hour Cancellation Policy. Credit Card will be asked to hold all appointments. Any cancellation made after 48hrs prior to appointment will be charged 50% of service total. Any day of or no show appointments will be charged 75% of service total. No exceptions will be made unless you are experiencing symptoms of illness or you or someone in your household has possibly been exposed to COVID-19.
Our team strives to do our best and ensure our guests are completely satisfied and love their hair! However, we are human... many factors can affect a service. If you need a color adjustment or have any issues with your hair, we Kindly ask that you notify us within 1 week of your initial service so we can correct it.